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February 2014
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Consumer Electronics Industry Expert Charlie Pyle Named Service USA Inc. President and Contracting Officer


Sets goal to help firm grow market share in consumer electronics sales and services.

WINSTON-SALEM, NC, February 23, 2014 /24-7PressRelease/ — Consumer electronics executive, and highly-regarded industry insider, Charles Pyle, was today named President and Contracting Officer at Service USA Inc., a leading international service provider providing protection solutions and products for the commercial and consumer electronics industry.

“I am pleased to name Charlie Pyle our new President and Contracting Officer,” said McCusker Holding Corp Chairman Will L. McCusker. “His connections, insight, expertise and industry knowledge will be invaluable for our company.”

Pyle has served as the Vice President for Service USA Inc. where he was directly responsible for all sales, marketing and customer support for North America. Pyle formerly worked in a customer care role at the innovative merchant processing firm Square [ i ] International and has customer account relationship experience with Ameritox Ltd.; Bayer Healthcare, LLC and Merck and Co., Inc. He brings to Service USA leadership skills in customer service, project management, sales, and training and account management from these positions.

Pyle holds a Bachelor of Arts degree from the University of North Carolina at Chapel Hill and studied abroad at the University of Ulster in Belfast during his educational experience. He resides in Winston Salem North Carolina.

Charlie works from our North Carolina office and helps manage the logistics of our product delivery and deployments with our clients.

“As we continue to focus on growth of our core business as a product provider in the tablet and mobile consumer electronics area, we are adding additional talent to help us take the company to the next level,” said McCusker Holding Corp Chairman Will McCusker. “We are excited to add Charlie to the Service USA team.”

Service USA Inc. is a leading provider of warranty service programs for a number of consumer technology products including cell phones, smart phones, LED lighting and other high-technology products. For more information about their products and services, please check out their website at

Founded in July 2004, and incorporated in 2008, Service USA Inc. is a provider and manufacturer of consumer electronics tablets and mobile electronics, field warranty service, outsourced CRM, customer contact programs and call center services, including inbound and outbound voice, email and live agent chat services.

The firm also provides national and international service solutions for the consumer electronics industry, resellers, dealers, retailers, third party administrators, insurance companies, brokers, service providers, internet service providers and field service program managers for businesses that support a high number of service events within their organization.

For more information about Service USA, call 800-480-1781 or visit