SunExpress Well Positioned in the Digital Sales World With IBS Software’s Platform

SunExpress Well Positioned in the Digital Sales World With IBS Software’s Platform

Canada NewsWire

Airline migrates to IBS’ iFly Res for passenger reservation

ANTALYA, Turkey, April 28, 2017 /CNW/ – SunExpress, the joint venture of Turkish Airlines and Lufthansa, has successfully switched over to IBS Software’s PSS platform, iFly Res, to power its passenger reservation, ticketing, and departure control operations. SunExpress, with a fleet of over 70 aircrafts, carried 8 million passengers in 2016 to more than 80 destinations across Europe, Turkey and Northern Africa.

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iFly Res, the state-of-the-art software from IBS, enables a strongly enhanced general communication between SunExpress and its important distribution network, the European travel agencies. The new system contains the distribution standard for ticket sales, the ‘NDC – New Distribution Capability’ introduced by the International Air Transport Association (IATA). The simple and easy presentation of air fares and other travel services supports both the daily work volume of SunExpress partners within the travel industry and the demand of consumers using the newly redesigned website The SunExpress website is now being used more and more intensively for travelers’ direct bookings, for immediate travel modifications, also in responsive design via their mobile devices.

iFly Res also enables the integration of 116 online travel agencies, among that important European metasearch engines, as well as over 70 technical providers and organizations, some of whom use the NDC standards. Included are also 9 Departure Control Systems used at all international stations and 9 systems for ticket payments, combined and integrated in the 5 most important GDS systems. The implementation, spread over a year, involved building a first class Internet booking engine, B2B and B2C websites as well as training of over 1000 staff and agents.

The new platform further strengthens our company tomanage different business models seat only sales & charter operations. For the seat only side SunExpressis now well positioned to significantly increase its ability to sell innovative ancillary services across all sales channels. With this modern, innovative and flexible system, SunExpress is now well positioned to get closer to both, the travel agencies and the passengers, with meaningful digital interactions, says Peter Glade, Commercial Director of SunExpress. We are now looking forward to leverage this system even further in the next project phase, so we can even better serve the needs of our tour operator partners.

iFly Res is rapidly making a name in the industry as a robust, scalable and innovative solution to support the transformational needs of airlines passenger services operations.The successful cut over at SunExpress,proves that IBS is able to deliver complex PSS migrations in large airlines.This is a strong endorsement of our implementation capabilities as well as a validation of the significant investments made in our iFly RES portfolio. We look forward to the partnership with SunExpress, said Paul Lynch, Senior VP & Head of Airline Passenger Services, IBS.

We welcome the decision by SunExpress to implement an NDC capable solution, enabling the airline to modernize the way products are presented through its network of travel agents, said Yanik Hoyles, Director NDC Program at IATA.

More information on IBS is available at

SOURCE IBS Software Services

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IMG GlobalSecur Announces Executive Travel Security Consultants, Chris Hagon and Tim Bradley, Interviewed by Fox News

New York, NY (PRWEB) April 28, 2017

IMG GlobalSecur, a leading international executive security consulting firm, is proud to announce that experts Chris Hagon and Tim Bradley have been interviewed by Fox news in an important article sharing tips and ideas to improve international travel security for senior executives in countries as diverse as Mexico, China, and India.

“North Korea may grab the headlines as a rogue state,” commented executive security expert, Chris Hagon, CEO of IMG GlobalSecur. “However, most security risks to employees and executives occur from more mundane property crimes in countries with open economies such as Mexico, China, or India.”

To read the article in full on Fox news, visit To learn more about executive travel security, visit There, one can also utilize the website to reach out to one of the firm's executive travel security experts for a consultation or interview opportunities (if a recognized journalist or blogger).

Small But Important Security Threats Do Not Make Headlines

While extremist statements and violent actions by nation states and non-governmental actors garner headlines on news websites and social media, it's important for corporate security professionals to focus on the more mundane risks such as property crimes and violent assaults against executives and employees. In the Fox news article, the IMG experts focus on the risks associated with kidnapping, admittedly a very traumatic experience for the individual, but not necessarily an event that will make international headlines. Another tip was focused on using travel safety apps such as FoneTrac (, which allow corporate headquarters to communicate with employees via push notifications as well as employee-generated requests for assistance. By reading the article, as well as working with the executive travel security experts at IMG GlobalSecur, interested parties can educate themselves on the best strategies to mitigate travel risks.

About the Incident Management Group (IMG)

Incident Management Group is a leading international security consulting firm. Corporate or business organizations concerned about their need for robust travel security solutions can reach out to the IMG Group for assistance. The company’s experts provide services such as executive, employee, VIP, and expatriate travel security, workplace safety, duty of care management, risk and threat assessments, workplace violence prevention, crisis management planning, and more.


Tel. (877) 887-9914

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Best Frequent Flyer Programs Chosen by 4.2 million Road Warriors

Jersey City, NJ (PRWEB) April 28, 2017

Recognizing the best of travel loyalty programs, Southwest Airlines Rapid Rewards has been named frequent flyer Program of the Year. Marriott Rewards held the top spot, for the tenth consecutive year, taking the highest honor among hotel programs in the Americas region at the 2017 Freddie Awards. The Freddie Awards were on Thursday, April 27th, hosted this year at the Hyatt Regency Jersey City on the Hudson Jersey City, New Jersey. A record number of 4.2 million frequent travelers from around the globe voted in this year’s campaign.

Internationally, Norwegian Reward is Program of the Year for the Europe/Africa region and EL AL Matmid received the Program of the Year Freddie Award in the Middle East/Asia/Oceania region. Among hotel programs, Le Club AccorHotels is Program of the Year for the Europe/Africa region and Starwood Preferred Guest takes top honors as Program of the Year for hotels in the Middle East/Asia/Oceania region.

In the popular credit card category, Chase Bank was a big winner by issuing the Southwest Airlines Rapid Rewards Premier credit card. American Express Membership Rewards took top honors in the Middle East/Asia/Oceania region while upstart Norwegian Reward won in the Europe/Africa region with their credit card issued by Bank Norwegian.

Also announced were the 210 Award for programs whose value vote rating was trending higher (up-and-comers). Winners in this category included Choice Privileges, Avianca Lifemiles, Le Club AccorHotels, TAP Victoria, ANA Mileage Clubs and Trident Hotels Trident Privilege.

The Freddie Awards represent excellence among travel loyalty programs around the globe and rate the best programs in six categories: Program of the Year, Best Promotion, Best Redemption Ability, Best Customer Service, Best Elite Program and Best Loyalty Credit Card. Voters had six weeks to vote and were permitted to vote for programs in one of three global regions: Americas, Europe/Africa and Middle East/Asia/Oceania. Voting also was available in nine different languages.

The awards were announced this evening during a gala event at the Hyatt Regency Jersey City on the Hudson in Jersey City, New Jersey. More than 440 airline, hotel and credit card representatives attended the ceremony, along with frequent flyers who voted in this year’s awards. “We are delighted to once again allow frequent flyers throughout the world the opportunity to select the travel loyalty programs that they believe have achieved excellence,” said Randy Petersen, founder of the Freddie Awards. “This is not an elitist view of these programs nor a popular vote, but rather the ‘best’ are determined by the votes of those who spend a great deal of their life on the road and in turn are appreciative of the value they bring to their members.”

The Freddie Awards are named after the late Sir Freddie Laker, who attracted fame (and a knighthood in the United Kingdom) for pioneering low-cost air travel across the Atlantic in the 1970s.

The presenting sponsor this year was Barclaycard. Other sponsors included Points, eBags, Connexions Loyalty, BoardingArea and Mileslife. The Freddie Awards were custom designed by Society Awards.

And the winners are:



Program of the Year — Southwest Airlines – Rapid Rewards 

Best Elite Program — American Airlines – AAdvantage (6th consecutive year)

Best Promotion — Avianca – LifeMiles 

Best Customer Service — Southwest Airlines – Rapid Rewards 

Best Redemption Ability — Southwest Airlines – Rapid Rewards

210 AWARD — Avianca – LifeMiles

Hotel Category

Program of the Year — Marriott Hotels – Marriott Rewards (10th consecutive year)

Best Elite Program — Marriott Hotels – Marriott Rewards 

Best Promotion — MGM – M life Rewards

Best Customer Service — Marriott Hotels – Marriott Rewards 

Best Redemption Ability — Marriott Hotels – Marriott Rewards 

210 AWARD — Accor Hotels – Le Club AccorHotels 

Credit Card

Best Loyalty Credit Card — Southwest Airlines – Rapid Rewards from Chase Bank

Europe & Africa

Airline Category

Program of the Year — Norwegian Air – Norwegian Reward

Best Elite Program — AIR FRANCE/KLM – Flying Blue 

Best Promotion — AIR FRANCE/KLM – Flying Blue 

Best Customer Service — Aeroflot – Aeroflot Bonus

Best Redemption Ability — Aeroflot – Aeroflot Bonus

210 AWARD — TAP Portugal – Victoria

Hotel Category

Program of the Year — Accor Hotels – Le Club AccorHotels 

Best Elite Program — Starwood – Starwood Preferred Guest (6th consecutive year)

Best Promotion — Accor Hotels – Le Club AccorHotels 

Best Customer Service — Accor Hotels – Le Club AccorHotels 

Best Redemption Ability — Accor Hotels – Le Club AccorHotels 

210 AWARD — Choice Hotels – Choice Privileges

Credit Card

Best Affinity Credit Card — Bank Norwegian Norwegian Card

Middle East & Asia/Oceania

Airline Category

Program of the Year — EL AL – Matmid Club 

Best Elite Program — Virgin Australia – Velocity 

Best Promotion — EL AL – Matmid Club 

Best Customer Service — EL AL – Matmid Club 

Best Redemption Ability — Virgin Australia – Velocity 

210 AWARD — ANA – ANA Mileage Club

Hotel Category

Program of the Year — Starwood Preferred Guest 

Best Elite Program — Starwood Preferred Guest 

Best Promotion — Starwood Preferred Guest 

Best Customer Service — Starwood Preferred Guest 

Best Redemption Ability — Starwood Preferred Guest 

210 AWARD — Trident Hotels – Trident Privilege

Credit Card

Best Affinity Credit Card — American Express Membership Rewards

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