ISO standards and our place in the global development community

If there’s one thing I’m particularly proud of in looking at the success of Mizrahi Developments, it is the high standards with which we hold all aspects of our operation. We are a private development company and ultimately there are business goals we set for ourselves and we take those very seriously.

Beyond the corporate imperative of running a profitable enterprise, I have always stressed the need to bring value to communities in which we are privileged to work. That’s one reason why we place such a high premium in our commitment to our ISO 9001 certification.

For those who don’t know, ISO stands for International Organization for Standardization, a worldwide federation of National Standards. We are among the small but growing number of companies in Canada to align with like-minded enterprises all over the world in demanding more from ourselves. Founded in Geneva, Switzerland in 1946, ISO 9001 is an International Quality Management System (QMS) Standard. Its aim is to help a wide range of organizations ensure that they meet the needs of customers and other stakeholders, while also meeting statutory and regulatory requirements.

ISO 9001 is based on internationally recognized quality management principles set out by the International Standards Organization (ISO). It first became popular in Europe and has since grown to become a global standard.

As I’ve described in the media in the past, ISO is a self-imposed fitness test that Mizrahi Developments has adopted in order to ensure we are not just meeting, but surpassing the expectations of our customers. My point is, it’s not enough to simply do what is required — achieving true excellence means we as a company must strive to be the absolute best we can be in terms of running at superior levels of competence and developing real estate projects of superior quality and construction.

I would encourage other entrepreneurs and business leaders, regardless of the product or service they provide, to look seriously at this quality management system because ISO 9001 certification is recognized and respected throughout the world. Beyond that, it sends a message to clients and colleagues that you are serious about going above and beyond what’s merely expected of you.

Importantly, over the years, our adoption of ISO standards has allowed Mizrahi Developments to streamline our custom construction process by codifying all potential design changes. That creates a roadmap for us to follow and allows us to develop projects as efficiently and cost-effectively as possible. It also allows us to meet timelines and budgets and, finally, provides reassurance to future residents of our buildings that there’s a third party auditing our process and ensuring we are always exceeding standards.

All to say, we are here for a relatively brief period of time. When that time draws to a close, we should consider the commitment and contribution we’ve made to our communities. In many ways, ISO is part of our commitment. I strongly believe in adding value and enriching neighbourhoods and our communities. If there’s a greater, more noble goal to strive for, I don’t
know what it could be.