SKY Perfect JSAT and KVH to Deliver Maritime Broadband Services

MIDDLETOWN, R.I., Nov. 20, 2017 (GLOBE NEWSWIRE) — KVH Industries, Inc., (Nasdaq:KVHI), today announced that it has concluded arrangements with SKY Perfect JSAT (SJC)  to work together in delivering next-generation maritime broadband services.

KVH’s advanced mini-VSAT Broadbandsm service will incorporate capacity from SJC’s satellites covering the Asia-Pacific and Indian Ocean regions, inclusive of unique southern Indian Ocean coverage. This new-generation maritime broadband service is designed to achieve maximum data speeds of 10 Mbps download, and 3 Mbps upload, using the new KVH TracPhone® V7-HTS, a 60 cm Ku-band maritime satellite antenna system that KVH designed for the advanced network.

In addition, SJC will be marketing and selling the next-generation service in Japan under the name “OceanBB.” According to SJC, entering into these agreements with KVH enables SJC to accelerate its development and provision of next-generation services that will meet the ever-growing demand for maritime broadband.

Note to Editors: For more information about KVH’s advanced maritime broadband network and new TracPhone V7-HTS, please visit the mini-VSAT Broadband website, High-resolution images of KVH products are available at the KVH Press Room Image Library,

About SKY Perfect JSAT

SKY Perfect JSAT Corporation is a leader in the converging fields of broadcasting and communications. It is Asia’s largest satellite operator with a fleet of 17 satellites, and Japan’s only provider of both multi-channel pay TV broadcasting and satellite communications services. SKY Perfect JSAT’s satellite communications services, which cover Japan and the rest of Asia, as well as Oceania, Russia, Middle East, Hawaii, and North America, play a vital role in supporting safety, security, and convenience. For more information, visit SKY Perfect JSAT,, and JSAT,

About KVH Industries, Inc.
KVH Industries is a leading provider of in-motion satellite TV and communications systems, having designed, manufactured, and sold more than 200,000 mobile satellite antennas for applications on vessels, vehicles, and aircraft. KVH is also a leading news, music, and entertainment content provider to many industries including maritime, retail, and leisure. Videotel, a KVH company, is a market-leading provider of training films, computer-based training, and eLearning. KVH is based in Middletown, RI, with research, development, and manufacturing operations in Middletown, RI, and Tinley Park, IL. The company’s global presence includes offices in Belgium, Brazil, Cyprus, Denmark, Hong Kong, India, Japan, Norway, the Philippines, Singapore, and the United Kingdom.

This press release contains forward-looking statements that involve risks and uncertainties. For example, forward-looking statements include statements regarding expected data speeds over our new network, the expected date of commercial availability, the timing of global expansion, including in Asia, expected benefits to KVH customers, expected pricing of our new service, the expected level of coverage availability, the ease of upgradeability, and the need to upgrade customer systems. Actual results could differ materially from the forward-looking statements made in this press release. Factors that might cause these differences include, but are not limited to: unanticipated technical and other challenges that arise during the launch of the new system; potential levels of customer demand for data services beyond our current expectations, which could exceed system capabilities in certain regions; unanticipated technical, legal and regulatory delays with the launch of the new service; competition for satellite capacity, which over time could increase our costs and decrease service availability; unanticipated expenses; the speed and scope of customer migration to the new system; and the period we expect to maintain our existing mini-VSAT Broadband network, after which customers will need to upgrade to the new system. These and other factors are discussed in more detail in our Quarterly Report on Form 10-Q filed with the Securities and Exchange Commission on Nov. 2, 2017. Copies are available through our Investor Relations department and website, We do not assume any obligation to update our forward-looking statements to reflect new information and developments.

KVH and TracPhone are registered trademarks of KVH Industries, Inc. mini-VSAT Broadband is a service mark of KVH Industries, Inc. All other trademarks are the property of their respective companies.

For further information, please contact:
Jill Connors
Media Relations & Industry Analyst Manager
KVH Industries, Inc.
Tel: +1 401 851 3824


Unite Private Networks Announces Partnership with Metroplex Communications

DALLAS, Nov. 20, 2017 (GLOBE NEWSWIRE) — Unite Private Networks (UPN), a leading provider of high-capacity, fiber-based communication networks is pleased to announce a recent partnership with DFW-based Metroplex Communications.

UPN is providing Metroplex Communications a point-to-point dark fiber solution connecting Toyota Music Factory in Irving, Texas to Metroplex’s POP at the Infomart Data Center in Dallas.

“Our carrier-grade, industry leading network solution will allow Metroplex Communications advanced connectivity options with speeds that are easily upgradeable to meet ever-growing bandwidth requirements,” said Blair Pierce, Content Account Director at Unite Private Networks. “UPN’s 100 percent fiber-optic infrastructure offers robust network protection with enhanced core and diversity. We provide a suite of products including dark fiber, wavelength services, Internet access, and metro Ethernet products, and we are excited to extend our network to Metroplex Communications and the Irving business community.”

Metroplex Communications, Inc. is proud to be the first to provide dedicated fiber-based Internet, voice and managed network services to Toyota Music Factory in Irving and to tenants such as Bar Louie, Texas Jam House, Highway 61, Bar Manzanilla, Martini Ranch, Texas C Bar, Thirsty Lion and the ARK Group. “We bring Internet to the last inch, we don’t leave it at the door,” said Michael Eber, CTO of Metroplex. “We believe Internet should be fast and work; customer service is as critical as the data you send.” Metroplex peers directly with major Internet services like Google, Facebook, Yahoo, Cloudflare, Softlayer, and Rackspace via DE-CIX. This provides our customers reduced hops, extremely low latency and guaranteed symmetrical speeds over the competition who fail to deliver.

“Having super-fast Internet for our tenants is essential for business. We welcome Metroplex to Toyota Music Factory,” says Noah Lazes, president of ARK Group and developer of Toyota Music Factory.

Toyota Music Factory, Las Colinas’ newest entertainment and music venue, is located near the Irving Convention Center. Toyota Music Factory has a variety of options to appeal to everyone’s tastes; a steady parade of restaurants is expected to open a through the beginning of 2018.

About Metroplex Communications: Metroplex Communications, Inc. provides industry disrupting Internet, Phone and Managed Network services to businesses in the Dallas Fort-Worth area. We founded Metroplex due to the lack of adequate options for Internet connectivity and chronically poor customer service. Headquartered in Addison, TX, Metroplex has been building out its hybrid Fiber and Microwave network since 2014. Metroplex Communications, Connect Different. For more information please visit

About Toyota Music Factory: Developed by the ARK Group, Toyota Music Factory is a $200 million, 16.7-acre, 453,000-square-foot, mixed-use entertainment and lifestyle complex located in the Las Colinas Urban Center in Irving, Texas. It is the newest all-in-one entertainment and dining destination for DFW residents and visitors alike. Toyota Music Factory is expected to draw some 2.5 million guests a year.

About Unite Private Networks: UPN provides high-bandwidth, fiber-based communications networks and services to schools, governments, carriers, data centers, hospitals, and enterprise business customers across a 20 state service area. Service offerings include dark and lit fiber, private line, metro-optical Ethernet, Internet access, data center services, and other customized solutions. Headquartered in Kansas City, MO, UPN has been providing customer focused communications solutions since 1998. For more information on UPN, please visit

Media Contact:
Brandi Tubb

West Positioned as a Niche Player in Gartner Magic Quadrant for Contact Center as a Service, North America

CHICAGO, Nov. 20, 2017 (GLOBE NEWSWIRE) — West Corporation, a global provider of communication and network infrastructure services, is proud to announce today that Gartner, Inc. has positioned the Company in the Niche Players quadrant of its annual “Magic Quadrant for Contact Center as a Service, North America”1 for the second year in a row. West believes this recognition from Gartner is a result of the Company’s feature-rich contact center offering and its ability to deliver global excellence across a multitude of channels and devices.  

“We are pleased to be acknowledged by Gartner among the contact center as a service (CCaaS) providers positioned in the Niche Players quadrant,” said Randy McGraw, West’s Unified Communications Services senior vice president of technology and operational services. “We believe that our dedication to enhancing our contact center platform while delivering strong consultative services and upholding our commitment to providing best-in-class customer service has been vital to achieving placement in this Gartner Magic Quadrant.”  

According to Gartner, “Niche Players may be quite large, but have decided to focus on a particular market opportunity, a set of solutions or certain vertical markets. Their products and services may still be undergoing product development, or they may rely heavily on partners to complete their service proposition. Niche Players are likely to be either new, or relatively recent, market entrants or suppliers that have yet to build a large customer base.”

West excels in providing small, midmarket and large enterprise clients with feature-rich, flexible and scalable cloud contact center solutions. In addition, West’s Unified Communications Services supports a wide variety of enterprise communications offerings with support for conferencing and collaboration, webinars and enterprise streaming, hosted voice and network services. The Company has broad experience in developing, implementing and managing Unified Communications as a Service (UCaaS) solutions, delivering seamless connectivity and valuable long-term support to its clients.

Read a complimentary copy of the Gartner report here.

1 Gartner, “Magic Quadrant for Contact Center as a Service, North America” Drew Kraus, Steve Blood, Daniel O’Connell, Simon Harrison, October 18, 2017.    

About the Magic Quadrant
Gartner does not endorse any vendor, product or service depicted in their research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

About West Corporation
West Corporation is a global provider of communication and network infrastructure services. West helps its clients more effectively communicate, collaborate and connect with their audiences through a diverse portfolio of solutions that include unified communications services, safety services, interactive services such as automated notifications, telecom services and specialty agent services.

For 30 years, West has provided reliable, high-quality, voice and data services. West has sales and operations in the United States, Canada, Europe, the Middle East, Asia Pacific and Latin America. For more information, please call 1-800-841-9000 or visit For more information about West’s Unified Communications solutions, please call 1-855-544-0455 or visit


Julie Kent-Ransom
Unified Communications Services