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Picture of mislabelled Canadian beef beside a photo of a Costco storefront CTV News, Habanero Pixel | Shutterstock

Costco shoppers beware: Man thought he purchased Canadian beef — but the label revealed otherwise

A Gravenhurst, ON, man picked up a package of Kirkland Signature beef short ribs at a Costco in Orillia, confident he was purchasing Canadian. The front of the package read “Kirkland brand cut triple AAA Canada beef.” Only after getting home did Randy Thompson flip the package over and find a second sticker that told a different story: “Cut from USDA Choice beef” and “Product of USA, processed in Canada”.

For Canadians trying to support local producers — especially with cross-border trade tensions pushing more shoppers to buy Canadian — a mismatch like this is more than an inconvenience. It’s a reminder that a front-of-package claim isn’t always the full story, and that reading past the sticker can be the difference between getting what you paid for and not.

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Here’s what happened, why it can even occur at a store known for consistent supply chains and how Canadians can double-check origin claims before they hit the checkout line.

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What happened, and why it’s not as simple as a sticker

When Thompson returned to the store to inquire about the conflicting labels, staff could not provide an immediate explanation. A follow-up visit by CTV News reporters to another regional Costco location showed identical short rib packages correctly labeled, with Canadian-origin and American-origin cuts displayed side-by-side in the meat counter.

Because large grocers frequently source meat from multiple domestic and international suppliers, side-by-side stocking is standard practice. However, this environment also means labelling errors — such as accidentally placing a Canadian sticker on an imported cut — can occur on the shop floor.

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Why a ‘Canadian’ claim on the front doesn’t always mean national origin

Part of the confusion comes from Canada’s own labelling system. The Canadian Food Inspection Agency (CFIA) distinguishes between claims about where an animal was raised and grades that describe quality. “Canadian Beef” refers to origin, while a grade such as “Canada AAA” speaks to attributes like marbling and colour — not where the animal came from. A package can carry a Canada AAA grade stamp while the meat itself was raised and processed elsewhere, which is part of what made Thompson’s package so confusing at first glance.

The CFIA told CTV News that all label information, mandatory or voluntary, “must be accurate, truthful, and not misleading,” and it encourages Canadians to report suspected mislabelling through its food complaint web page.

How to check what you’re actually buying

Before adding a ‘Canadian’ beef, pork or produce item to your cart, a few extra seconds can save a surprise at home:

  • Check both sides of the package — a front-facing origin claim should be confirmed by the wording on the back, not just a sticker
  • Look for the specific phrase ‘Product of Canada’ or ‘Canadian Beef,’ rather than assuming a grade stamp like Canada AAA confirms origin
  • Compare identical products on the shelf — if two packages of the same cut carry different origin claims, that’s worth taking a closer look before you buy
  • Ask a staff member if a label looks inconsistent, and keep your receipt in case the answer changes once you get home

Sylvain Charlebois, a professor and food researcher at Dalhousie University, said retailers are under pressure to visibly promote Canadian products right now. “There is clearly an effort to showcase Canadian products, including at the meat counter,” he told CTV News. He added that with trade tensions running high, shoppers want clarity — not confusion — about where their groceries come from.

What to do if a label looks wrong

If a package’s claims don’t match, Canadians can bring it back to the store for a refund and report the concern to the CFIA directly through its food complaint web page. A photo of both sides of the package can help make the case — Thompson’s own experience showed that in-store staff may not have an immediate answer.

The bottom line

Buying Canadian is a values-based decision for a growing number of shoppers, and that decision only works if labels can be trusted. Until every retailer tightens quality control at the point of packaging, the safest move is to treat a front-of-package claim as a starting point, not a guarantee — check the back, compare shelf-mates and report what doesn’t add up.

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Amy Tokic Associate Editor

Amy Tokic is an SEO content editor for Money.ca. She holds a B.A. in Communications from the University of Windsor. Amy is an award-winning author and has been writing professionally for 15 years, publishing articles in the lifestyle and health sectors.

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